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Re How can I speak to a UK call centre All the calls to 150 or 0345 454 1111 are to what is essentially a mixed offering.

All you need to do is call Virgin Media and select the option 'If you're thinking of leaving Virgin Media' Call 150 from your Virgin Media telephone or call 0345 454 1111 from any other phone to cancel For more information do check out our Virgin Media customer service numbers page.

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- You can cancel this agreement at any time by giving 30 days' notice If you cancel this agreement before the minimum period has finished and not during the cooling off period you may have to pay an early disconnection fee We will tell you how much this will be before you cancel.

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If you've got a quick question you can use our messenger service Rather than live chat it works like a text message conversation Some responses may not be immediate but it allows you to carry on with your day rather than waiting to get through on the phone.

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